Last updated: January 1, 2025
This Privacy Policy describes how LessonInc ("we", "us", or "our"), operated by MindOrp Education Pvt. Ltd., collects, uses, and shares information about you when you use our platform at lessoninc.online.
1. Information We Collect
1.1 Information You Provide
- Name, mobile number, and email address when you register
- Date of birth (to determine minor status)
- City, state, and pincode for location-based matching
- Academic details: class, board, subjects, experience
- Government ID documents (for tutor verification only)
- Educational qualification certificates (for tutors)
- Profile photo and intro videos (for tutors)
- Payment information processed through Razorpay
1.2 Information We Collect Automatically
- Device type, browser, and operating system
- IP address and approximate location
- Pages visited and features used on our platform
- Chat messages and communications through our platform
2. How We Use Your Information
- To create and manage your account
- To verify tutor identities and qualifications
- To match students with suitable tutors
- To process payments and maintain transaction records
- To send OTPs, booking confirmations, and notifications via WhatsApp or SMS
- To resolve complaints, disputes, and appeals
- To improve our platform and services
- To send promotional communications (with your consent)
3. Information Sharing
We do not sell your personal information. We share information only in these situations:
- Tutor–Student matching: We share relevant profile details between tutors and students to facilitate connections
- Payment processing: We share necessary information with Razorpay to process payments
- WhatsApp notifications: Your mobile number is shared with our notification provider to deliver session alerts
- Legal compliance: We may disclose information if required by law or court order
- Safety: We may share information to protect the rights and safety of our users
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. Government ID documents are deleted after verification. You may request deletion of your account and associated data by contacting us at support@lessoninc.online.
5. Minors
For students aged 15 or under, we require parent/guardian consent and collect parent contact details. Parents receive WhatsApp notifications for all key activities. We do not knowingly collect data from children under 13 without parental consent.
6. Security
We implement industry-standard security measures including encrypted data transmission (HTTPS), hashed passwords, JWT-based authentication, and access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of promotional communications
- Withdraw consent where processing is based on consent
8. Cookies
We use minimal cookies for session management and authentication. We do not use tracking cookies for advertising purposes.
9. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@lessoninc.online
Address: MindOrp Education Pvt. Ltd., Shahjahanpur, Uttar Pradesh, India
10. Changes to This Policy
We may update this policy from time to time. We will notify registered users of significant changes via WhatsApp or email. Continued use of our platform after changes constitutes acceptance of the updated policy.